Malaysian Hair Weave

Frequently Asked Questions:

Does it really take less than 10 minutes to install?

Yes and with experience it will take even less time as you or your stylist gets use to installing the product.

Does it really only take less than 5 minutes to take out?

Yes, especially if someone else is taking it out for you, which it will take maybe 2 or 3 minutes.

Can I really still wash my hair just like my normal track-by-track sew-in?

Absolutely! The open cap allows you to have complete access to your own hair, which means you can wash your hair and nourish it as often as you need to with the product still on your head. Or you have the choice to remove the product (because it only takes 5 minutes to remove) wash your hair and then reinstall it because it only takes 10 minutes to re-install.

How is this different from a U-part wig?

Yes, this is different than a u-part wig for a number of reasons.

• This is NOT a wig. This is a sew-in unit. When you apply it it will feel light weight and very much like you have a regular track by track sew-in.
• The OPEN CAP design gives you complete accessibility to your own hair/braids underneath. This means that you can moisturize your braids with out removing it, just like you would with a regular sew-in. You can wash your own hair underneath while leaving the unit on or you can go swimming during your summer vacations just like with a normal sew-in.
• The Hollywood Ten Minute Sew-In will allow your hair and scalp to BREATHE unlike a wig or upart. Wearing a wig or upart as a sew-in is unhealthy for your hair and scalp. Wigs and u-parts are meant to be worn for several hours at a time, not to be worn for weeks and months at a time. . Our unit was designed to be worn for multiple months at a time, just like a traditional sew-in. Our unit is a healthy and sanitary option for your hair and scalp. Not only will it decrease the time to install a sew-in but it can also drastically decrease the "pat your head" syndrome that wigs and even traditional sew-ins cause. Our unit allows proper ventilation for your hair and scalp.
• The Hollywood Ten Minute Sew-In can also be worn with a center part, right or left part. Because of the flexibility of the design you can position the unit in multiple locations on your head.
• The Hollywood Ten Minute Sew-In is already made for you. So stop spending hours making a wig that doesn't allow our hair and scalp to breathe when you can have the Hollywood Ten Minute Sew-in for the same price or less.

If the item I want is on BACKORDER how long does it normally take for the item to ship?

As of mid June 2014 a typical backorder averages 7-10 days before the item will ship.

What shipping option should I select?

If you choose "Free" shipping, your item will be shipped ground and can take around 7 -10 days. Your item will also be left left at your door step requiring no signature. We are not responsible should something happen to your item.

If you choose "Priority" your item will get to you within 3 days and will require a signature.

If you choose "Express" your item will be sent overnight and will require a signature.

How does the new feature (extended side tabs) allow me to customize it the size of my head?

The new side extensions allow you to trim the product along the edges of your side hairlines. This gives you complete control on whether you want to leave hair out on the side, how much you want to leave out and/or if you decide to not leave any hair out on the sides at all.

What color does your virgin hair come in?

100% Virgin hair comes in a natural black/brown 2b. Our hair is black with a brown tint. Under certain light the hair looks lighter brown. You can use a rinse to darken the hair if you need to or you can use hair color to lighten the hair to your desired color. We also offer a coloring service if you would like us to darken the hair to a 1b for you. Otherwise, you or your stylist can very easily darken or lighten the hair to your desired color.

What is your return policy?

We want you to be completely satisfied with your Hollywood Ten Minute Sew-In. If you are not satisfied you can return the product within 7 days of receipt. The product must be unused to receive a full refund minus a 10% restocking fee. You can also exchange the product for any other Ten Minute Sew-In products. If you have used the product by either trimming the edges, cutting the hair or wearing the unit and it is not in it's original condition, you may still be able to receive a partial refund of 50%-75% depending on the condition of the product. Please allow upto 4 weeks for your refund to process.

Do you sell weft/bundle hair?

No. We now sell closures for those who do not want to leave a leave out.

How long does virgin hair last?

Virgin hair can last for as long as you properly take care of it. It can last for multiple months up to years depending on how well you take care of the hair by using non-harsh shampoo and conditioners as well as using non harsh hair dyes or semi permanent colors. For most people it will last around 1yr.

Will I experience any matting, tangling or excessive shedding?

There may me slight tangling for very long hair, this is natural due to the length of the hair. Our wefts are reinforced therefore you will only experience very minimal shedding with each wash. The first wash may have more shedding due to left over hairs from the manufacturing proceeds but they will still not be excessive. Every wash after the first wash should be very minimal. We do not expect that you will have any problems. However, if you have any issues with tangling, matting or shedding please contact our customer support team to discuss your return and/or exchange options.

Do you offer other textures other than straight, relaxed and wavy/curly?

We are working on making our other textures available to the public. As of now they are only available to select salons and hair boutiques. If you have a texture recommendation, you can submit your request to our customer support team and we will work on making customer requested textures available to the mass public.

Can I recommend a texture?

Absolutely. We love receiving texture recommendations from customers. You can send us a small sample of your favorite texture or you can take a picture and we will research and decide if your favorite texture will be added to our stock.

Can I recommend styles such as length mixes?

Absolutely! If you have a favorite layer styled such as 10 inch on top 14 in the middle and 18 on the bottom, feel free to make a recommendation to our team. Or maybe you have seen an awesome bob cut you would like to see in our stock. Just let us know your wishes and we just may add your favorite mixture of lengths to one of our hair designs.

Does your virgin hair matt or tangle?

NO!

I am a hairstylist and I want to resell your product, do you offer wholesale pricing?

Yes we do! Please email our Stylist Affiliate Program at saap@tenminutesewin.com to receive further details on our resell programs for hairstylist.

If I am unhappy with the product can I return or exchange it?

Yes, you can return your item within 7 days of purchase. Please see our returns and exchange policy page for further details.

Do I have to have to leave my hair out or can I use a closure?

The sew-ins do not require you to leave any of your hair out. We have several options for closures that can be sewn on to your hair. Click here to see closure options.